Pengaruh Kompetensi dan Kecerdasan Emosional Terhadap Kinerja Karyawan Administrasi Perkantoran Rumah Sakit RK Charitas Palembang

Hanafi, Agustina (2016) Pengaruh Kompetensi dan Kecerdasan Emosional Terhadap Kinerja Karyawan Administrasi Perkantoran Rumah Sakit RK Charitas Palembang. Jurnal Manajemen dan Bisnis Sriwijaya, 14 (1). pp. 133-154. ISSN 1412-4521

[img]
Preview
Image (JPEG)
Download (2707Kb) | Preview
    [img]
    Preview
    PDF
    Download (924Kb) | Preview

      Abstract

      The purpose of this research is to analyze the effect of Competencies and Emotional Intelligence to Job Performance of the office administration’s staff of RK Charitas Hospital. The population on this research are all of RK Charitas Hospital’s employee, including medical and non medical staff. Sample in this research using census method, there are 155 office administation’s staff. Data Analysis is using SEM that operate by AMOS Ver 20. The result of this research shown that Competencies do not influence the Job Performance of office administration’s staff of RK Charitas Hospital. However, Emotional Intelligence give an influence to the Job Performance of office administration’s staff of RK Charitas Hospital. The dimensions of Knowledge, Skills, Self Concept, Personal Characteristics and Motives has a strong relationship to Competencies. The Dimensions of Self Awareness, Self Regulation, Motivation and Social Skills has a strong relationship to Emotional Intelligence. However, Empathy has no strong relationship to Emotional Intelligence

      Item Type: Article
      Uncontrolled Keywords: Competencies, Emotional Intelligence and Job Performance
      Subjects: H Social Sciences > H Social Sciences (General)
      H Social Sciences > HC Economic History and Conditions
      Divisions: Faculty of Economics > Department of Management
      Depositing User: Muchtar Indana
      Date Deposited: 28 Dec 2016 16:33
      Last Modified: 28 Dec 2016 16:35
      URI: http://eprints.unsri.ac.id/id/eprint/6954

      Actions (login required)

      View Item