Pendefinisian Kebutuhan Fungsional Sistem Untuk Rancang Bangun Knowledge Management System PT. Telkomsel Regional Sumbagsel

Jambak, Muhammad Ihsan (2016) Pendefinisian Kebutuhan Fungsional Sistem Untuk Rancang Bangun Knowledge Management System PT. Telkomsel Regional Sumbagsel. Jurnal Sistem Informasi, 8 (1). pp. 928-946. ISSN 2085-1588

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    Abstract

    Cellular Telecommunications Operator companies are now increasingly compete in creating new innovations for improving competitive advantage. Competition is changing the paradigm of the resource base of competitiveness into a knowledge base of competitiveness. Companies are increasingly aware of the importance of knowledge as a means to win the competition. The organizational knowledge comes from the knowledge possessed by the employees, therefore the company needs to foster a culture of knowledge sharing. This situation has created the need for PT. Telkomsel Regional Sumbagsel to manage its knowledge assets. This effort can be achieved using Knowledge Management strategy. This study aims to find the features needed to build Knowledge Management Systems in order to foster a culture of knowledge sharing in the company. Researchers test the features required to grow the user behavior of knowledge sharing based on the Theory of Planned Behavior. It is predicted with high accuracy of attitude toward knowledge sharing behavior, subjective norms, and behavior control. Development of this system using the Framework for the Application of Systems Thinking (FAST). This system is tested and able to facilitate knowledge sharing among employees in order to improve learning skills and learning capability.

    Item Type: Article
    Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
    Divisions: Faculty of Computer Science > Department of Informatics Engineering
    Depositing User: Ir., M.Sc., MM. Muhammad Ihsan Jambak
    Date Deposited: 11 Jul 2016 10:54
    Last Modified: 11 Jul 2016 10:54
    URI: http://eprints.unsri.ac.id/id/eprint/6572

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